How to Fix “Invalid Product Key” Error in Microsoft Office

Every Microsoft product requires a product key to be installed and used on a computer for personal or office purposes. Likewise, the Microsoft Office, which is a suite of office productivity programs requires to key to install and activate office productivity programs like Microsoft Outlook, Microsoft Excel, Microsoft Word, Access Point, PowerPoint etc. However, when you begin to install and activate the Microsoft Office suite, you may encounter “invalid product key” error. This error may occur due to miscellaneous reasons including typing mistakes, typing of a wrong key, and presence of a previous trial/full Office version among other things. Nevertheless, you may check the below mentioned step-by-step procedure to resolve this error and then use the Microsoft Office suite without any hitch.
invalid product key error in Microsoft office

Step 1: Uninstall any previous Office version

It has been observed that in most of the cases previously installed Office version (trial/full) conflicts with the version you are trying to install, preventing the key from being recognized as valid and process the installation. Close all the existing windows and go to Control Panel> Add or Remove Programs (or Programs and Features if it’s Windows 7). Look for a previous Office edition and uninstall it. Follow the on-screen instructions and complete the removal. When done, start to reinstall your new Office version.

Step 2: Check that you have a valid product key

Often users mistake the product key with a different alpha-numeric number sent to them with different media. Make sure that you are using the correct product key for your Office suite. If you got your Office suite from a retail store, check the retail Office media (on a sticker on the CD or on its case, check the Office box also) for the product key. If you purchased the Office suite online and didn’t opt for an installation media, check your email for the product key.

For Volume Licensing edition, you will need to first register on the Volume Licensing Service Center website using the email and password emailed to you by it. Once you register with the Volume Licensing Service Center website, you will get a welcome email along with your VL MAK key. Once you have obtained the product key for retail, online, or Volume Licensing Office version, key in the product key and finish the installation.

Step 3: Disable your Antivirus

It has been observed that the presence of an antivirus program conflicts during the installation of Microsoft Office and other miscellaneous products. To avoid facing “invalid product key” or other miscellaneous errors, disable your antivirus program and re-enable it only after the installation of Office suite has been completed.

Step 4: Make sure that you are entering a correct key

Typos are the worst mistakes when entering a product key to install the Office suite. Make sure that the Caps lock of your keyboard is not on. Since the product key is not case sensitive, you need not worry about turning on the Caps lock key. Besides, make sure that you are typing a correct key sequence with all the letters and numbers typed in correctly.

Step 5: Contact Microsoft

Contact Microsoft help and give your product key to the representative to confirm whether it’s a valid key. If it’s a valid product key, Microsoft support may give out information on how and where to enter it to activate your Office application. If the product key turns out to be invalid, then also Microsoft support will guide you about “what to do next”.
microsoft outlook support
Should you face any problems after the installation of your Microsoft Office version, call us on 1-877-907-4935 and get an expert to help you.


How to Use OneNote

OneNote is a digital notebook (substitute for a real notebook) designed to take notes, scribble ideas, save drafts, delete undesirable text, sync, and search for other miscellaneous information. OneNote is just not a notebook, it in fact lets users share their documents with their colleagues, access others’ documents from a Team Site Document Library, and make changes to the shared documents during an online meeting, audio/video conversation, or instant messaging (IM). With OneNote, your information stays with you always without skipping a note. Check here what you can use OneNote for.

Step 1: Create/Edit a Notebook


Open OneNote from Microsoft Office suite and start a new note if you don’t have existing ones. Click the File tab> New> choose one from Page, Section, Subsection etc. Type the desired text, save it and if you want to beautify it, add pictures, diagrams, graphs, files, fonts etc. as desired. You can view notes in an Editing View or Reading View mode. To enable the Editing View mode, click the File tab> click Editing View. To enable Reading View mode, click File> click Reading View. If you are reading shared OneNote documents, you can also view its authors or people who have contributed to it. Click the File tab> click Show Authors and that’s it. Create as many notes as want and edit them whenever needed. All the changes will be automatically synched.

Share OneNote Document/Notebook

Open an OneNote document or Notebook which you want to share with other users and then click the File tab> Share> Network. Under where it says Network Location, type URL of the Team Site Document Library to which you want to share this Notebook to and then click “Share Notebook”. If prompted, sign in with your Office 365 login details. When the notebook has been shared, you may see dialog box prompting you to E-mail a Link or simply turn down the request by click “No, Thanks”.  Choose your option and proceed.

Step 2: Access Shared OneNote Document/Notebook

Open the Office 365 Document Library shared by your office team and locate the OneNote document or Notebook. Now right click the document or simply hover your mouse to the right of it unless a drop-down menu appear and then click “Edit in Microsoft OneNote”. You can choose to view/edit in browser also if OneNote is not installed on your computer. When prompted, sign in with your Office 365 username and password. Once signed in, the OneNote document will open up. You can now edit the document and save changes to be viewed and shared by others.

Step 3: Use OneNote with Lync

Office 365 users using OneNote and Lync can now take notes and share them with colleagues working in different locations during a Lync meeting or a conversation via Instant Messaging or audio/video chat. To use OneNote with Lync, you will need to first setup a Lync meeting from Lync Web Scheduler interface. Open up Lync and sign in with your login details. On the Lync Web Scheduler interface, click the “Create New Meeting” option> enter the subject text> add meeting location if desired> and type a message (short) to describe the meeting agenda (this is optional). Add a Start, End date and Time Zone in the required details and adjust access permissions if required for people joining the meeting. Now add participants’ names and email addresses (separated by semicolon) in the Participants and Audio box. If desired, check the box next to Turn on entry and exit announcements for this meeting and then click Save. Before clicking Save, click the Meeting Notes option and select an option from these two; “Share notes with the meeting” and “Take notes on your own”. Meeting participants can also take notes during a Lync meeting by pausing the current conversation> clicking OneNote> clicking either My Notes to take notes> or clicking Shared Notes to take/edit shared notes during the meeting.

You can also setup a Lync meeting from Outlook 2013 and take notes or share shared notes using OneNote during the meeting.

Step 4: OneNote Web App

While it is impossible to stay hooked on to your computer, the possibility for taking notes during odd or even times doesn’t go away. So if you are away from your computer, you can use OneNote Web App either from a web browser or your Windows phone, iOS or Android device. It is as easy as Googling for your favorite songs. What’s just required that the OneNote Web App should be installed on your Windows phone or iOS/Android device and that’s it, you can then draw, save, type, click, search, delete, and do a lot of things without missing a single thing.

Step: In Sync

Whatever you do, whatever notes you take or whatever changes you make to your or shared OneNote docs, everything stays in sync across all your devices including PC, Mac, Windows phone, iOS or Android phone, or other devices. You simply need to sign on with your login details and find your notes at your device you left in office during a meeting. OneNote lets you stay in sync without skipping a note.
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How to Customize/Use Microsoft Outlook 2013

A new email experience is waiting for you with Microsoft Outlook 2013, which is a part of Microsoft Office 2013 and is also the latest version of Outlook 2010.  The brand new Outlook 2013 appears to be totally different from its predecessors in terms of look, feel, utility, navigation, and features including SkyDrive integration and much more. While you may already start using the Office 2013 (beta) or Office 365 for personal & professional purposes, you might have had little questions about using or customizing Outlook 2013 for communication purpose. I must say Outlook 2013 is designed for people like us who believe in neat and clean experience.
use Microsoft outlook 2013
Step 1: Change Theme

Open Outlook 2013, click the File tab> Options> click drop-down menu beside “Office Theme” and select a theme from White, Light Gray, or Dark Gray. Click OK to save the selected theme and exit the window. Restart Outlook to let the changes take place.

Step 2: Add an Email Signature to Emails

Click the File tab> Options> and Mail. Click “Signatures” under Compose messages and click the New button under the E-mail Signature tab. Put your new signature in the Edit signature box. If you want to beautify your signatures, format it using fonts and other formatting tools

Step 3: Assign Rules to Manage Emails

Click the Home tab> Mail> Move> Rules. Now begin to set up rules to delete junk emails, check important emails, keep spam away and keep your Inbox clean and organized.

Step 4: Setup Out-of-Office Reminder

When you are away from your home or office and want to enjoy to the fullest without being disturbed but at the same time want to keep people in the know that you are away, there is a way out. You can set up out-of-office replies to keep senders in the know. To do so, click the File tab> click Automatic Replies under Account Information> Send automatic replies. Type your text and format it if required and save changes.

Step 5: Share a Calendar

Click Calendar at the bottom of the screen to turn on the calendar view and click E-mail Calendar> Share Calendar> Publish Online. Select the contacts with whom you want to share your calendar and save changes.
microsoft outlook support
Step 6: View Only Unread Messages

Sometimes you forget to read all messages due to shortage of time and this leaves a heap of unread messages in your Inbox or junk which may be of importance. Here you can choose to read only the unread messages without going through the stream of messages. Click the folder like Inbox or Junk or whichever has unread messages and then click Unread at the top of the bar. This will list up all the unread messages which you can read and organize according to your needs.

Step 7: Create a Search Folder

Searching for that important email has never been this easy. You can now create a predefined or custom search folder and specify search criteria to quickly search for specific emails when needed. To create a predefined search folder, click the File tab, click Options> Mail> Folder> click New Search Folder under New. Now select a Search Folder, which needs to be added, from the list of Select a Search Folder and specify the search criteria if prompted.

To create a custom search folder, click File tab, Options> Mail> Folder> click New Search Folder under New> select Create a custom Search Folder, which needs to be added, from the list of Select a Search Folder. Click Choose given under “Customize Search Folder” and type a name for your folder. Specify the search criteria and then save changes. Click OK to save changes and exit each dialog box.
Should you continue facing problems to Customize Microsoft Outlook 2013, call us at +1-877-907-4935 and get an expert to help you.

How to Set Up Microsoft Exchange Mail Service on Windows Live Mail

Microsoft Exchange Server is a mail server/calendar software/contact manager mainly used in offices, corporate environments, and schools/universities etc. to configure email accounts for office/work purposes. The server requires either a POP3 or IMAP server to work with Windows Live Mail, which is an upgraded version of Microsoft Outlook, or with a web email client. Microsoft Exchange server requires that the IT administrator enables and configures it in order to make it work in Windows Live Mail.

Check the steps given below and set up Microsoft Exchange Server mail service on Windows Live Mail:

Step 1

Before you begin to set up Windows Live Mail with Microsoft Exchange Server, make sure that you have IMAP or POP3 server settings along with SMTP server settings. If you don’t have these settings, ask your IT administrator. Once you have obtained the settings, open up Windows Live Mail from the Start button. if you don’t see Windows Live Mail on the Start menu, click Windows Live or search for it in the Start Search bar.

Step 2

If you previously didn’t setup any email account in Windows Live Mail, the new mail setup wizard should automatically pop up prompting to set up a new account. If the automatic wizard doesn’t pop up, click the Tools tab> Accounts> E-mail Account> Next.

Step 3Microsoft_Exchange

On the “Add an E-mail Account” screen, enter your exchange email address in the “E-mail address” field and password in the “Password” field. Check the “Remember Password” box to make Windows Live Mail always remember your password. Enter the display name in the “Display Name” box and check the “Manually configure server settings” box. Click “Next” to continue to the next screen.

Step 4

On the “Configure server settings” screen, select POP3 or IMAP from the drop-down menu beside Server type. In the “Server address” box, enter your exchange incoming server address (for e.g. for IMAP or etc. for POP3). In the SMTP server address box, enter the SMTP server main address. Fill in rest of the information in the relevant boxes. If your server requires a secure connection (SSL), check the relevant box. If your outgoing server (SMTP) requires authentication, check the relevant box. Click “Next” once you have filled up all the relevant info fields.

Step 5

On the next screen, review your settings and then click “Next” and then “Finish” to save changes and exit the window. Close any other active window also except Windows Live Mail. Your emails should start loading up in your Inbox now. Send yourself a test email to make sure that you can send too. In case of an error, go back to the settings and change them. If the problem persists, call us at +1-877-907-4935 and get an expert to help you.

How to Fix “Microsoft Office Professional Plus 2013 Encountered an Error during Setup”

Microsoft Office Professional Plus 2013 is an enterprise office suite (currently in beta version) designed to offer better productivity and mobility for businesses. While installing Microsoft Office Pro Plus 2013, errors may crop up due to miscellaneous reasons. “Microsoft Office Professional Plus 2013 Encountered an Error during Setup” is one of such error messages which may occur due to insufficient minimum system requirements, presence of the previous Office edition, outdated applications and device driver software, corrupt registry, and antivirus software among other reasons. This error is usually followed by another error namely “Microsoft Setup Bootstrapper has stopped working”.

To help fix the error and smooth out the installation of Office 2013 Preview, we have compiled a list of some workarounds. Check them below.

Step 1

Before you install Office 2013, make sure that your computer meets the minimum system requirements for the installation. Failing to which, such an error or a different one may occur causing problems. Disable your antivirus program before you run the setup.exe file. Also run the setup file with administrator rights. Otherwise, you may face errors during the installation procedure. To run the setup file with admin right, right click it and select Run as administrator.

Step 2

Before you install Office 2013, uninstall the previous Office version running on your computer. Though the Office 2013 version automatically replaces the previous edition but such an error may crop up during installation. Thus it is recommended that you uninstall the previous edition completely before you install Office 2013.


Step 3

Enable Task Scheduler services and the problem should be fixed. From the Start button, navigate to Control Panel> System and Maintenance> Administrative Tools> right click Task Scheduler and select Start. Confirm the changes and restart your computer if prompted.

Step 4

Make sure that you are running the latest updates related to all the programs and devices on your computer. If you haven’t downloaded updates yet, download them from Windows Update service. For third-party applications and devices, you can visit their individual website and download updates from there. For example you are using a Netgear router and you want to download the latest driver software for the same, you will visit the Netgear website to do so.

Step 5

Open Registry Editor from the Run window. Press Windows + R keys together to bring up the Run window. Type “regedit.exe” in the Open box and click OK. If prompted by UAC, type your admin password and continue. On Registry Editor window, navigate to HKEY_LOCAL_MACHINE> SOFTWARE> Microsoft> Windows NT> CurrentVersion> AppCompatFlags. Back up this key (AppCompatFlags) and then delete it. Do not delete it without backing up. Now run the Office 2013 installation file again and no such error should occur thereafter.

Should you continue facing problems during or post the installation of Microsoft Office Professional Plus 2013, call us at +1-877-907-4935 and get an expert to help you.

Facebook Launches Exclusive Facebook Pages Manager Android App for Business Users

Facebook launched its brand new Facebook Pages Manager app exclusively for Android users (business) in the U.S. and the UK, tallying the count to 5 countries after Canada, Australia, and New Zealand. The 1.0 version app allows Facebook pages administrators to maintain their business, professional Facebook pages right from their Android Smartphones and tablets. Maintaining Facebook pages is comparatively easy than maintaining personal profiles required to promote products/services, build a fan-following or prospective customer base. The app is free and is available in Google Play store for download.


Features of Facebook Pages Manager App:

  • Post updates and photos on your Facebook page and reply to comments on it
  • You can view as well as reply to private messages sent to your Facebook page
  • Get instant notifications about a new activity taking place on your Facebook page
  • You can view the latest insights (likes, clicks, shares etc.) about your Facebook page
  • Supports Android Smartphones and tablets
  • Supports Android 2.2 and later versions
  • Lets you connect with your audience while keeping a tab on user activities on multiple pages
  • Available for download from Google Play Store

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Download the app today and start managing your Facebook pages. Should you face any problems while downloading or using the Facebook Pages Manager 1.0 app today, call us at +1-866-541-1792 and get an expert to help you.